ATCO Electric Retailer Contact Information

• General  Inquiries - Industrial and Oilfield Customers

• General Inquiries - Residential & Commercial Customer
• Retailer and Agent Services
• Retailer Credit & Prudential Management
• Retailer Transactions, Billing and Compliance Testing
• Load Settlement
• PFAM and PFEC Claims

General Inquiries - Industrial and Oilfield Customers

Industrial Customer Service Centre
Phone: 1-888-789-8880 
Fax: (780) 420-7723
Email: ICSC@atcoelectric.com

General Inquiries - Residential and Commercial Customers

Customer Assistance Centre
Phone: 1-800-668-2248
Fax: (780) 420-7511

Historical Customer Usage Reports
Email:CustomerChoice@atcoelectric.com
Fax: (780) 420-7350

Retailer and Agent Services

Derek Olson
Email: Derek.Olson@atcoelectric.com
Phone: 780-420-7635
Fax: 780-420-8984
ATCO Electric Limited
15th Floor, 10035 - 105 Street
Edmonton,  Alberta T5J 2V6

Retailer Credit and Prudential Management

Raymond Letendre
Email: Raymond.Letendre@atcoelectric.com
16th Floor, 10035 - 105 Street
Edmonton, Alberta T5J 2V6
Phone: (780) 420-3443
Fax: (780) 420-7963

Retailer Transactions, Billing and Compliance Testing
ATCO I-Tek Limited
Email: CustomerChoice@atcoelectric.com
Phone: 780-420-7059
Fax: 780-420-7223