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Delivering electric energy
ATCO Electric is on the job, day and night.
As your electricity delivery company, you can count on our people to respond
quickly, no matter the hour or the weather.
ATCO Electric Emergencies
1-800-668-5506:
- If your power goes out
- If you see downed lines
- If you see a damaged pole
ATCO Electric General Inquiries
1-800-668-2248
- Request a new
service line
- Service installation or salvage
- Relocate power line or meter
- High load moves
- Power Quality Calls
- Safety information & education
- Questions or comments about ATCO Electric in your community or
e-mail
Find out
more about obtaining new electrical service:
The ATCO Electric distribution charge you see on your monthly bill from
your energy retailer is regulated by the
Alberta Utilities Commission.
Our friendly experts at ATCO
EnergySense are available to help you with your home energy and home
living needs.
Industrial Services
Industrial customer inquiries please call our Customer Assistance Centre
at 1-800-668-2248 or, contact an
industrial services representative.
Customer Assistance Centre hours
Monday - Friday 8:00 a.m. to 7:00 p.m.
| Energy
Services |
- Sign up for electric service
- Choose your energy retailer
- Regulated rate option provided by Direct Energy
Regulated Services 1-888-420-3181
- For a list of competitive retailers and
information visit
www.customerchoice.gov.ab.ca (780) 427-0265. To call
toll-free first dial 310-0000 then the number.
- Call your energy retailer
- Customer account questions
- Reconnections after a service is disconnected for
any reason
- Billing information and inquiries
- Request service disconnection
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