Delivering electric energy

ATCO Electric is on the job, day and night.

As your electricity delivery company, you can count on our people to respond quickly, no matter the hour or the weather.

ATCO Electric Emergencies

1-800-668-5506

• If your power goes out
• If you see downed lines
• If you see a damaged pole
   

ATCO Electric General Inquiries

1-800-668-2248

If you have a concern or complaint about ATCO Electric services, please contact our Customer Care team.

• Request a new service line or secondary line
• Service installation or salvage
• Relocate power line or meter
• High load moves
• Power Quality Calls
• Safety information & education
• Questions or comments about ATCO Electric in your community or e-mail

Media Inquiries

The ATCO Electric distribution charge you see on your monthly bill from your energy retailer is regulated by the Alberta Utilities Commission.

Our  friendly experts at the ATCO Blue Flame Kitchen and ATCO EnergySense are available to help you with your home energy and home living needs.

Key Accounts

Industrial customer inquiries please call our Customer Assistance Centre at 1-800-668-2248 or, contact an key accounts representative.

Customer Assistance Centre hours
Monday - Friday 7:00 a.m. to 7:00 p.m.