In
Alberta, you can now buy electricity from competing retailers the same way
you buy other goods and services. Or you can buy regulated-rate
electricity from your regulated service provider.
No
matter how you choose to buy your electricity, you can always count on
ATCO Electric to deliver it in a safe and reliable manner, just as we have
for nearly 80 years.
We continue to:
Own, operate, and maintain the local distribution system – the wires and
facilities – that ensure electricity is there whenever you need it.
Provide 24-hour emergency response. When Mother Nature
or human error causes service interruptions, we will work quickly and
safely to get the lights back on again.
Operate 37 local offices to keep response times to a minimum.
Routinely clear trees and debris from power line rights-of-way.
Read your electricity meter and provide consumption information to your
energy provider.
Offer safety, energy efficiency and household tips and resources.
ATCO
Electric bills your retailer or regulated service provider for these
distribution services, and your energy provider passes these costs on to
you. Our costs and the way we recover them from your energy
provider are approved by the Alberta Energy and Utilities Board in an
open, public process.
You do not have to choose
the regulated option, you are free to choose other retailers. A listing of
licensed electricity retailers in Alberta is available at www.ucahelps.gov.ab.ca
or by calling 310-4-UCA (310-4822). Outside Alberta, dial (780) 644-5130.