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ATCO Electric Enters International Alliance to Complete Capital Work in Alberta

Ready for Launch – A Yukon Waterway Legend

ATCO Electric Participation in AESO Open Houses

 

News for Retailers
Site ID List
Site Cycle Catalogue
Tariff Bill Calendar
Resource Library
Contact Information
Retailer Qualification
Agent Qualification


Welcome to the ATCO Electric website for retailers, self-retailers and agents. Here you'll find information and tools specially designed for you.  

What's New?

Key Links & Documents

In the table below are documents needed to operate as a retailer or self-retailer in ATCO Electric's service territory.

Document Name & Link

File Size

Last Update

Link Terms & Conditions (Link) NA
Adobe PDF Format Retailer Guide (342 kb) November 24, 2006
Link Settlement System Code (Link) NA

Retailer Qualification

Retailers that want to serve customers within ATCO Electric's Service Territory must apply for distribution access service.  The Retailer Qualification page provides a comprehensive description of the qualification process, including the required forms and documents.

Agent Qualification

Agents are companies contracted by self-retailers (and some retailers) to perform billing services and manage the Settlement System Code transactions.  Agents are required to register with ATCO Electric in order to set up and test the data transfer processes.  The process focuses on compliance testing of the Settlement System Code transactions.  For more information, please see Agent Qualification.

Resources

The Resource Library is an archive of documents and sample data useful to newly qualified retailers or agents.

Enrolment Support 

ATCO Electric believes in supporting the needs of the retailers and agents with respect to enrolments and historical customer data.  The Site ID List is the official resource for gathering site IDs however the inherent structure aimed at keeping the customer name confidential limits its usefulness.  For that reason, ATCO Electric has developed reports that can be used to create enrolment lists and to capture historical energy data.  Any request for customer data requires authorization from the customer using the Authorization and Release Form.  Agents need to be assigned by use of the Agency Appointment Agreement.

Customer Usage Data
ATCO Electric has developed reports that can be used to create enrollment lists and to capture historical energy data. Any request for customer data requires authorization from the site customer using the Authorization and Release Form. This form may be submitted by email (in  PDF format) or fax.