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What's New?Key Links & DocumentsIn the table below are documents needed to operate as a retailer or self-retailer in ATCO Electric's service territory.
Retailer QualificationRetailers that want to serve customers within ATCO Electric's Service Territory must apply for distribution access service. The Retailer Qualification page provides a comprehensive description of the qualification process, including the required forms and documents. Agent QualificationAgents are companies contracted by self-retailers (and some retailers) to perform billing services and manage the Settlement System Code transactions. Agents are required to register with ATCO Electric in order to set up and test the data transfer processes. The process focuses on compliance testing of the Settlement System Code transactions. For more information, please see Agent Qualification. ResourcesThe Resource Library is an archive of documents and sample data useful to newly qualified retailers or agents. Enrolment SupportATCO Electric believes in supporting the needs of the retailers and agents with respect to enrolments and historical customer data. The Site ID List is the official resource for gathering site IDs however the inherent structure aimed at keeping the customer name confidential limits its usefulness. For that reason, ATCO Electric has developed reports that can be used to create enrolment lists and to capture historical energy data. Any request for customer data requires authorization from the customer using the Authorization and Release Form. Agents need to be assigned by use of the Agency Appointment Agreement.
Customer Usage
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