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Customer Guide to New Extensions was developed by ATCO Electric to help customers who need electric service extended to a new or expanded site including oil field or an industrial location. This Guide outlines the basic processes that ATCO Electric follows to design and build an extension, including the development of an Electric Service Agreement, which is intended to outline some of the customer's commercial rights and obligations. This Guide serves as a companion to the company's Terms and Conditions (T&C's) for Distribution Service Connections. The T&C's is a comprehensive document that defines the relationship between the company and the customer, and forms a complete part of the customer's wires tariff.
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